Shipping

Free Standard Shipping on all orders over $250* USD (or local currency equivalent).


Orders Under $250* USD:

The below shipping costs apply to orders with a total value of under $250* (or local currency equivalent) in other regions. Lead-times vary depending on the destination address.

Country / Region

Standard shipping

Express shipping (optional)

USA

$10
10-14 days

$25
5-7 days
Canada

N/A

FREE
5-7 days
UK
$10 / £7.20**
10-14 days
$25 / £18**
5-7 days
EU
$10 / €8.50**
10-14 days
$25 / €21**
5-7 days
Australia & NZ
$10 / AUD13**
10-14 days
$25 / AUD$32.50**
3-4 days
China & SE Asia
$10 
10-14 days
$25
3-5 days
Hong Kong
$10
1-2 days
-
Singapore $10
 5-10 days
$20
2-4 days
Rest of the World 
$10
3-15 days
Please contact us at hello@koraoutdoor.com

*excluding the value of any gift cards

**Local currency estimate

 

Placing orders

Once you’ve placed an order, we’ll send you a confirmation email. 

When your order ships, we’ll email you a tracking number. You can then check the status of your order by logging into your account dashboard on the kora website. 

Please note that if you ordered more than one item your order may be fulfilled in more than one package.

If your order doesn’t go through or your computer crashes before you receive any confirmation and you’re not sure what’s happened, just contact us here:

hello@koraoutdoor.com

+44 (0)20 7118 0686
8.30am-6pm GMT, Mon-Fri
9am-4pm GMT, Sat


Payments           

We accept payment via Shop Pay and PayPal. Please note that PayPal accepts major credit cards without requiring a PayPal account. Simply select “Pay with debit or credit card”. Payments made by card are processed through PayPal's secure server. We don't receive or store any payment information.

Prices may be subject to change, in accordance with our Terms and Conditions of Sale.

If your credit/debit card is not denominated in sterling, euros or US dollars, the final price will be calculated using the applicable exchange rate on the day your card issuer processes the transaction.


Taxes and duty

We calculate taxes on your order according to your shipping destination and will itemise them on your order confirmation. If you’re placing orders from outside the UK, you’re responsible for paying any import duty and tax that may apply to your order. You’re also responsible for checking if there any other local customs regulations that may apply to your order. We recommend checking with your local customs authority before you buy. Customers in the EU will be subject to paying import duties for all orders of over €150*.